Track and Trace with SkyNet is convenient
All SkyNet stations in the world use the same SkyNet IT system. Track and Trace information is available everywhere at the same time and up to date. In our system we display for you only the relevant information. That is much easier for you to read.
And you find the T&T page in our home page, together with other frequent used tools. No difficult search, but one click is enough.
When there is a specific situation with your shipment, we display a message on the web and eventually an instruction for you when we need your help. But in such case our customer service people will have contacted you anyway.
There are different modes for you to find the status of the shipments you sent or will receive.
Track and Trace information is available through:
Internet
You find in the home page of this website, www.skynetwwe.com, the button ‘Track your shipments’. In the page you can fill in up to five shipment numbers. Each number is unique in our network. You can not be confused that you look up a shipment number that was also used by another customer.
Also convenient is that you can track and trace with a reference number or word. That is easy for you and for other parties that need to find the status of the shipment.
When your shipment has not been delivered in time, you are notified by a specific message in the web site. The message provides a short reason and when applicable an instruction for you.
When no POD is available, you can request that we send the POD automatically to you per e-mail. You only fill in your name and e-mail address and when the POD is entered in the network IT system, you receive an e-mail with the POD information. That saves you time to check.
SkyLink
SkyLink is our Customer booking program that you can install in your office. Your program automatically receives the last status of each shipment and you can view the Track and Trace information in the program or print reports.
E-mail
When you wish we can send Track and Trace information to one or more of your e-mail addresses for each shipment automatically. You can receive check-ins, comments (exceptions) and PODs.
Your local SkyNet station can activate this function for you.
Customized reports
When you are a big shipper, you can arrange with your local SkyNet station to receive specific PODs reports. Please contact you local SkyNet station for such request.
And you find the T&T page in our home page, together with other frequent used tools. No difficult search, but one click is enough.
When there is a specific situation with your shipment, we display a message on the web and eventually an instruction for you when we need your help. But in such case our customer service people will have contacted you anyway.
There are different modes for you to find the status of the shipments you sent or will receive.
Track and Trace information is available through:
- Internet (SkyNet Global website)
- SkyLink (Customer program)
- Customized reports
Internet
You find in the home page of this website, www.skynetwwe.com, the button ‘Track your shipments’. In the page you can fill in up to five shipment numbers. Each number is unique in our network. You can not be confused that you look up a shipment number that was also used by another customer.
Also convenient is that you can track and trace with a reference number or word. That is easy for you and for other parties that need to find the status of the shipment.
When your shipment has not been delivered in time, you are notified by a specific message in the web site. The message provides a short reason and when applicable an instruction for you.
When no POD is available, you can request that we send the POD automatically to you per e-mail. You only fill in your name and e-mail address and when the POD is entered in the network IT system, you receive an e-mail with the POD information. That saves you time to check.
SkyLink
SkyLink is our Customer booking program that you can install in your office. Your program automatically receives the last status of each shipment and you can view the Track and Trace information in the program or print reports.
When you wish we can send Track and Trace information to one or more of your e-mail addresses for each shipment automatically. You can receive check-ins, comments (exceptions) and PODs.
Your local SkyNet station can activate this function for you.
Customized reports
When you are a big shipper, you can arrange with your local SkyNet station to receive specific PODs reports. Please contact you local SkyNet station for such request.